This is accomplished through a series of one-to-one programmable emails — reservation confirmation, pre-arrival message, cancellation acknowledgement and departure note — via specifically designed software that resides on property.
Sending timely, relevant and interesting email marketing messages helps you:
Inspire guests to spend more on additional products and services during their stay
- Enhance the guest experience by tailoring their stay to their individual desires
- Steadily grow your proprietary email database for future marketing initiatives
- Reduce costs of manually processing reservation confirmations
- Encourage immediate guest feedback
- Influence repeat business and increase profit
|
