Manage check-ins Easy-to-use Check-Out Wizard Bucket Checks Extend reservations Close out folios Post payments to secured tokenized credit cards Match rate codes Pre-check arrivals Allocate room assignments with the Availability Tape Chart
• Charge Routing
(room and tax goes to post, goes to other)
• Guest Flags
Flags pop up so the front desk is made aware of unpaid balances, pending charges, etc.
• Guest Messages
Innfinity alerts your staff about guest birthdays, anniversaries, special occasions, allergens, etc.
• Change Detail
Track the user responsible for every change made to a guest folio
• Guest folio, complete audit trail
Accounting system interface
Manage accounts receivable
Travel agent commission checks
Innfinity invoice export
Job Function Optimized
The Innfinity Start Screen is designed to ensure completing daily tasks, creating reservations, and accounting is simple.
Intuitive Slide Outs
Innfinity opts for slide outs over a menu-driven design, enabling you to easily access everything you need from the Start Screen. This design also gives you the ability to simplify training and bring new employees up to speed quickly.
Use the Occupancy Analysis Report to check total arrivals by day, departures, stayovers, ADR and revPAR. Check your Arrivals Report, Departures Report, etc.
Innfinity offers a suite of over 300 reports for all your reporting needs. Drill down, hotlink or dynamically regroup any of these reports, ensuring you always find the information you’re looking for.
Hotlink from any report summary detail directly to where the data is logged. Quickly locate and modify incorrect data and stay on top of errors made by your front desk.
User-Definable Marketing Codes
Innfinity enables you to create your own marketing codes (tracking codes). Designate specific marketing codes for: source of business, channel, guest type, front desk staff member responsible for reservation, corporate sales person, external agents, group, etc.
Drill-Down Summary Detail
Innfinity reporting allows you to drill down to the details of any report to review your data quickly and efficiently.
Historical & Future Reports
Innfinity allows you to run reports for the future, the past or for a date range that encompasses both historical data and future projections. .
Check on the status of your rooms to ensure they are ready for incoming guests. Rooms can be designated as: Vacant & Clean, Occupied & Clean, Inspection Required, Dirty, Clean, Maintenance Required, etc.
Innfinity gives the head of your housekeeping staff the ability to easily assign and re-assign rooms to each housekeeper as often as needed, ensuring that your staff always know which rooms require turnover.
“The ‘Ilima Hotel has been working with INNFINITY since 2004. INNFINITY is a good, solid system which meets the requirements of smaller properties such as ours without being prohibitively expensive. The software responds to the majority of our needs and is upgraded from time to time with new features and enhanced reliability. It incorporates the usual interfaces including movies and telephone. Support has been good with most issues handled in less than a day. We can recommend INNFINITY for hotels and resorts seeking an established, reliable partner with performing software.”
Live Status Updates
Give your housekeepers the ability to update the status of your rooms in the Innfinity system via phone or tablet.
Innfinity enables housekeepers or front desk staff to mark rooms as unavailable in the Availability Tape Chart due to maintenance holds.
Suite of Reports
Give your housekeeping access to a number of reports to facilitate daily cleanings, linen changes, maintenance order holds, etc.
BAR Rate Management
BAR Rate System
Create as many bars as you need. Set your BAR rates daily, monthly or by season.
The Innfinity Booking Pace Report lets you know if the there has been an increase in bookings in the last few days. Adjust your BAR rates once you notice a spike in booking to maximize revenue.
Innfinity enables users to manage yield management if they so desire. Innfinity works with clients to consider several approaches to the property’s yield management program.
Route charges to the appropriate guest folio or company quickly, with just the click of a button.
Group Menu Selections
Manage meal types (breakfast, lunch, dinner, wedding spread etc.).
Banquet Event Order
Track relevant details about upcoming events so your on-site staff is ready for setup (E.g. instructions for the chef, staff setting up the space, management, etc.)
Event Order Contract
Record agreements between you and your event hosts to ensure details are sorted out and agreed upon before the day of the event.
Block an event space for an hour, day, etc. Manage the location of events on your property with the Function Board tape chart.