Innfinity Software Systems, LLC — Terms of Service

Last updated: 6 August 2025

Please read carefully. By accessing or using the Innfinity website, platform, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

Definitions

“Service” – the Innfinity software platform, website, and related support services.
“Content” – all data, text, images, videos, or other material submitted to or displayed via the Service.
“Authorized User” – any employee or contractor you authorize to use the Service under your account.

Eligibility & Acceptable Use

As a condition of use, you warrant that you are at least 18 years old, possess authority to bind your organization, will provide accurate information, and will comply with all applicable laws.

You agree not to:

  1. Disrupt, hack, or interfere with the Service or underlying servers.
  2. Use automated tools (robots, spiders, etc.) for unauthorized purposes.
  3. Impose unreasonable loads, attempt to bypass security controls, or violate any law.

Account Registration & Security

You must maintain the confidentiality of credentials and are responsible for all activities occurring under your account. Report any unauthorized use immediately.

Subscriptions, Fees & Payment

Pricing, billing cycles, and payment methods are displayed at checkout or in an executed order form. Fees are non-refundable. Innfinity may adjust pricing with 30 days’ notice; continued use after the effective date constitutes acceptance.

License & Intellectual-Property Rights

Innfinity grants you a limited, non-exclusive, non-transferable right for Authorized Users to access and use the Service during the subscription term. Innfinity and its licensors retain all IP rights. Nothing herein grants any license to third-party trademarks or other IP without express permission.

Prohibited Conduct (Illustrative)

To the maximum extent permitted by law, [Your Business Name] shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site.

Category

Examples (non-exhaustive)

Security abuse

Probe, scan, or test vulnerabilities; introduce malware.

Legal compliance

Activities violating law (spam, money-laundering, child exploitation).

IP infringement

Upload or share content that violates third-party IP or privacy rights.

Service integrity

Reverse-engineer or disrupt the Service or its networks.

Violation may result in suspension or termination without refund.

Data Privacy & Security

Innfinity processes Customer Data in accordance with its Privacy Policy and applicable regulations (e.g., GDPR, CCPA). Industry-standard technical and organizational measures are in place; you remain responsible for obtaining lawful consents and configuring user access.

Third-Party Services & Integrations

If you enable a third-party integration, you authorize Innfinity to exchange relevant data as directed. Innfinity is not liable for third-party acts, omissions, or service failures.

Confidentiality

Both parties shall keep confidential information disclosed under these Terms in strict confidence and use it solely to fulfill the agreement.

Disclaimer of Warranties

The Service is provided “as is” and “as available.” Innfinity disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Indemnification

You agree to indemnify and hold harmless Innfinity, its affiliates, and personnel from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Liability Disclaimer

THE CONTENT, TECHNOLOGY, SOFTWARE, AND SERVICES MADE AVAILABLE THROUGH THE SERVICE MAY CONTAIN INACCURACIES OR ERRORS. INNFINITY DOES NOT WARRANT THEIR ACCURACY OR COMPLETENESS AND RESERVES THE RIGHT TO CORRECT ERRORS WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNFINITY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES—INCLUDING LOST DATA, REVENUE, OR PROFITS—ARISING FROM (A) USE OR INABILITY TO USE THE SERVICE; (B) DELAYS OR FAILURES IN PERFORMANCE; (C) INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE SERVICE; OR (D) ANY OTHER MATTER RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Innfinity does not warrant uninterrupted, error-free operation, or that the Service or servers are free of viruses. Scheduled or emergency maintenance may affect availability.

Term, Suspension & Termination

These Terms remain in effect until your subscription ends or Innfinity terminates access for breach or other lawful reason. Innfinity may deny or suspend access at its sole discretion.

Changes to Terms

Innfinity may amend these Terms periodically. Material changes will be posted at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

Governing Law & Dispute Resolution

Unless otherwise required by local law, these Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Disputes shall be resolved by binding arbitration seated in Edmonton, Alberta, under ADRIC rules.

Contacting Innfinity

If you have any questions, concerns or queries about these Terms of Use or about the Content of this Website, you can contact us at support@innfinity.com